Terms & Conditions

Hearthstone — a legacy-recording service · family-hearthstone.com

The service

Hearthstone sends enrolled users one interview question per week by SMS or email and preserves the answers they choose to record in their instance’s private archive. The service is invitation-only: users enroll through the administrator of their family’s instance, and there is no public signup.

Messaging program

• Opt-in: you receive messages only after giving documented consent to your instance administrator at enrollment.
• Frequency: typically one message per week, plus at most one reminder per question.
• Message and data rates may apply, depending on your mobile plan.
• Opt-out: reply STOP to any message and you will not be texted again. You can re-enroll any time by asking your instance administrator.
• Support: reply HELP or contact your instance administrator directly.
• Carriers are not liable for delayed or undelivered messages.

Your recordings

Everything you send remains yours. You may ask for a list of your recordings, mark any recording private (it is then encrypted and stays sealed until you choose to share it), or withdraw any recording from the archive at any time. The same applies to any family health history you choose to record: remove any entry, or withdraw entirely and it is erased within 30 days.

Not medical advice

Family health history in Hearthstone is recorded by family members from memory. It is not a medical record, and nothing the service shows — including any “questions to ask my doctor” suggested by an AI feature — is medical advice, diagnosis, or treatment. Talk to a clinician about anything that concerns you.

Acceptable use

The service is for enrolled users of an instance only. It may not be used to send commercial, promotional, or bulk messages of any kind.

Contact

Questions: contact your instance administrator, or reply HELP to any message.

Hearthstone is operated by Titlepool AI Inc. · Last updated September 2026.